Oldham Volkswagen
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- Based on 62 verified purchases in the last 3 months
Oldham Volkswagen Verified Purchases
Total Active Purchases:
297
(Verified: 297)
Oldham Volkswagen were helpful because Aaron Jones looked after us from the very start. Very friendly & his communication throughout was excellent. All round great experience.
My experience at Oldham Volkswagen could have been better because the car has been sold electronically modified ( Ghost Immobilizer ) and it has not been properly explained to me how to disarm the system…
As a result there were plenty of worrying messages ( check engine / gearbox fault etc ) on the dashboard causing an enormous amount of stress…Also I had to come back to the dealership ( from Rugby - 250 miles round trip ) for an investigation only to find out that there was nothing wrong with the car. Finally I have been instructed by an independent specialist how to properly use the Ghost.
In my opinion the car should have not been sold to the customer electronically modified or at least a proper „training / explanation” should have been provided…
I can only hope that this system will not cause any further problems going forward.
Good Morning ,Thank you for sharing such detailed feedback. I’m genuinely sorry to hear about the stress and inconvenience you experienced — especially after travelling such a long distance to resolve an issue that should never have arisen in the first place.
We have cascaded this feedback to Senior management at they dealership and they have confrimed that they made you aware of the vehicle having Ghost alarm and you agreed that the immobiliser added an extra level of security to a vehicle of this status.
Thank you again for bringing this to our attention — your feedback is invaluable in helping us improve. Sharon - Swansway Motor Group
The experience at Oldham Volkswagen was good because everything was great from start to finish especially the salesman Chris
Expected pushy smarmy car sales .no such thing the Seles staff were pleasant and polite and very informative.basically the car sells its self .yery pleasant experience even though sweating as spending a large amount of cashexperience at Oldham Volkswagen because
I had a great experience at Oldham Volkswagen because of Frank Spencer. He was so helpful and answered every question I had with a smile on his face, no matter how silly the question was. He kept me up to date for the full way and made what could have been a stressful experience, an exciting journey. Thankyou Frank
My experience at Oldham Volkswagen was positive because Josh and the rest of the staff were very friendly and professional
Contact
Location
Hours
Closed
Thursday
8:30am - 6:30pm
Friday
8:30am - 6:30pm
Saturday
9:00am - 5:00pm
Sunday
10:00am - 4:00pm
Monday
8:30am - 6:30pm
Tuesday
8:30am - 6:30pm
Wednesday
8:30am - 6:30pm
